Terms and Conditions

Last updated: August 6, 2025

Agreement to Our Legal Terms

We are Aventu.io (referred to as the “Company,” “we,” “us,” or “our”). Aventu.io is operated by SEASON3 GROUP OÜ, a company registered in Estonia. We operate the website aventu.io (the “Site”), the Aventu mobile application (the “App”), and any related services that link to these Terms (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by all the terms and conditions described in these Terms and Conditions (the “Terms” or “Legal Terms”). If you do not agree, you must discontinue use of the Services immediately.

You can contact us with any questions or concerns by telephone at (+43) 690 10282981, by email at privacy@aventu.io. For privacy-specific inquiries, you may use these same contact details (please address communications to the attention of the Data Protection Team).

Minors: All users who are minors in their jurisdiction (generally under 18 years old) must have a parent or legal guardian’s permission and supervision to use the Services. If you are a minor, please have your parent or guardian read and accept these Terms on your behalf before you use the Services.

We recommend that you print or save a copy of these Terms for your records.

Our Services
Intellectual Property Rights
User Representations
User Registration
Subscriptions
Prohibited Activities
User-Generated Contributions
Contribution License
Mobile Application License
Social Media
Services Management
Privacy and Data Protection
1. Legal Bases for Data Processing
12.2. Personal Data We Collect and Use
   12.3. Newsletter and Marketing Communications
   12.4. Cookies and Similar Technologies
   12.5. International Data Transfers
   12.6. Data Retention
   12.7. Data Security
   12.8. Children’s Privacy
   12.9. Your Data Protection Rights
   12.10. Complaints and Supervisory Authorities
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions, and Signatures
California Users and Residents
Miscellaneous
Contact Us

1. Our Services

The information provided through our Services is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would violate law or regulation or subject us to any registration requirement in that jurisdiction. Anyone who chooses to access the Services from outside our offered locales does so on their own initiative and is responsible for compliance with local laws, if and to the extent local laws apply.

Our Services are not tailored to comply with industry-specific regulations (for example, HIPAA for healthcare or FISMA for government security). If your interactions would be subject to specific regulatory requirements, you should not use our Services. You also may not use the Services in a way that violates applicable financial or privacy laws (for example, you may not use the Services in a manner that would violate the Gramm-Leach-Bliley Act (GLBA) regarding financial data).

Aventu is an interactive audiobook platform providing children ages 4–10 with engaging audio stories where they can choose their own adventures. Please note: We do not record or store your child’s voice through the App. Voice commands are processed locally on your device and are used solely to progress the story; the audio input is not uploaded or retained on our servers. This is part of our commitment to children’s privacy and safety.

2. Intellectual Property Rights

Our Intellectual Property

We own or license all intellectual property rights in and to our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Services (collectively, the “Content”), as well as all trademarks, service marks, and logos contained therein (the “Marks”). The Content and Marks are protected by copyright, trademark, and other intellectual property laws in the European Union, United States, and international jurisdictions. The Content and Marks are provided “AS IS” for your personal, non-commercial use or internal business use only.

Your Use of Our Services

Subject to your compliance with these Terms (including the “Prohibited Activities” section below), we grant you a limited, non-exclusive, non-transferable, revocable license to:

Access the Services for your personal, non-commercial use (or internal business use, if you are an entity).
Download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business use.

Prohibited Uses: Except as expressly permitted in these Terms, you must not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Services (including Content and Marks) for any commercial purpose without our prior written consent. If you wish to use any part of the Services, Content, or Marks beyond the rights granted here, please send your request to us at privacy@aventu.io. We reserve all rights in the Services, Content, and Marks not expressly granted to you.

Any breach of this section will be considered a material breach of these Terms and will immediately terminate your permission to use our Services.

Your Submissions

If you send us any questions, comments, suggestions, ideas, feedback, or other information about the Services (“Submissions”), you agree that we can use and share these Submissions for any purpose, without compensation or acknowledgment to you. You hereby assign to us all rights in any such Submission and waive any moral rights therein, to the extent permitted by law.

You are responsible for any content you submit or upload. By sending us any Submissions or content, you represent and warrant that:

You have read and will not violate our “Prohibited Activities” section (see Section 6 below) in sending the Submission.
Your Submission is your original work or you have all necessary rights and permissions to share it with us.
Your Submission does not contain confidential information and does not infringe any third-party’s rights (including intellectual property, privacy, or publicity rights).
To the extent allowed by law, you waive all moral rights in your Submission and agree we have the right to modify or not use your Submission at our discretion.

You agree to indemnify us for any losses we suffer due to your Submissions that violate this section, any third-party’s rights, or any law.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain and promptly update your account information as needed to keep it accurate and current; (3) you have the legal capacity and you agree to comply with these Terms; (4) you are not a minor in your jurisdiction, or if you are a minor, you have obtained parental/guardian permission to use the Services under supervision (as described above); (5) you will not access the Services through automated or non-human means (e.g. bots, scripts) except where expressly allowed; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will comply with all applicable laws and regulations.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any part thereof).

4. User Registration

You may need to create an account to access some of our Services. You agree to keep your account password confidential and accept responsibility for all activities that occur under your account. If we determine that a username you choose is inappropriate, obscene, or otherwise objectionable, we reserve the right to require you to change it or remove it.

5. Subscriptions

Our Services may offer paid subscription plans for premium content or features.

Billing and Renewal: If you subscribe to a paid plan, the subscription will auto-renew at the end of each billing cycle unless you cancel. By subscribing, you authorize us to charge your chosen payment method automatically at the start of each renewal term, until you cancel. The length of the billing cycle (e.g. monthly or annually) is as selected by you when you purchase the subscription.

Free Trial: We may offer new users a free trial period (for example, 7 days) for the subscription Service. Unless you cancel before the trial ends, your chosen payment method will be charged the applicable subscription fee at the end of the trial, and the subscription will begin.

Cancellation: You can cancel your subscription at any time by logging into your account settings and following the cancellation instructions. Your cancellation will take effect at the end of your current paid term – you will continue to have access to the subscribed Service until the end of the period you’ve paid for. We do not typically provide refunds for partial subscription periods. If you have questions or are not satisfied with the Services, you can contact us at privacy@aventu.io for support.

Fee Changes: Subscription fees may change over time. If we change the price of your subscription, we will notify you in advance and, if required by law, seek your consent to the new price. Price changes will apply at the start of the next subscription period following the change. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.

6. Prohibited Activities

You may not use the Services for any purpose other than what we make them available for. The Services are for your personal use (or internal business use) only and must not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

As a user of the Services, you agree NOT to do any of the following:

Systematically retrieve data or other content from the Services to create a collection, compilation, database, or directory without our written permission.
Trick, defraud, or mislead us or other users (for example, attempting to learn account passwords or personal data under false pretenses).
Circumvent, disable, or interfere with security-related features of the Services (including features that prevent or restrict copying of Content or enforce usage limitations).
Disparage, tarnish, or otherwise harm us, our Services, or our reputation in our opinion.
Use information obtained from the Services to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Frame or link to the Services without authorization.
Upload or transmit (or attempt to) viruses, Trojan horses, or other material (including using excessive capital letters or spamming) that interferes with any other person’s use of the Services, or that alters, disrupts, or interferes with the Service’s functionality.
Use any automated system such as scripts, bots, or data mining tools to access the Services in an unauthorized manner or to send unsolicited communications.
Delete the copyright or other proprietary rights notices from any Content.
Impersonate another user or person, or use another user’s username.
Upload or transmit any material that acts as a passive or active information collection mechanism (such as clear GIFs, pixels, web bugs, cookies, or other spyware) except as expressly intended as part of our Services (for example, our own cookies – see the Cookies section below).
Interfere with, disrupt, or place undue burden on the Services or the networks connected to the Services.
Harass, intimidate, or threaten any of our employees or agents involved in providing any part of the Services to you.
Bypass any measures we use to prevent or restrict access to the Services.
Copy or adapt the Services’ software (including HTML, JavaScript, or other code) except as allowed by applicable law.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as permitted by law.
Use or launch any unauthorized automated system (such as spiders, bots, cheat utilities, offline readers) that accesses the Services, except for standard search engine or browser usage.
Use a buying agent or purchasing agent to make purchases on the Services.
Use the Services to collect usernames or email addresses for sending unsolicited messages, or create user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or to create a competing platform, or use the Services/Content for any revenue-generating endeavor or commercial enterprise without authorization.
Sell or transfer your profile or account to another person.
Use the Services to advertise or offer to sell goods and services not authorized by us.

Any use of the Services in violation of the above is a breach of these Terms and may result in suspension or termination of your rights to use the Services.

7. User-Generated Contributions

Currently, our Services do not allow users to publicly post or submit their own content visible to others (e.g., there are no public forums or social features in the App at this time). However, we may offer features in the future that allow you to create, submit, post, display, or transmit content and materials to us or on the Services (for example, suggestions, comments, or other contributions). Any content a user submits (including text, images, audio, feedback, or other material, collectively “Contributions”) will be handled in accordance with our Privacy and Data Protection policies (see Section 12 below).

If you do make any Contributions, you represent and warrant that:

Your Contributions do not infringe any third party’s intellectual property or proprietary rights (including copyright, patent, trademark, trade secret, or moral rights).
You either own or have permission to submit the Contributions. You have obtained all necessary licenses, rights, consents, and permissions to grant us the rights to use your Contributions as contemplated by the Services and these Terms.
You have consent from anyone identifiable in your Contributions (if any person is depicted or quoted) to include their name, image, or likeness, so that your Contributions can be used by us as described in these Terms.
Your Contributions are truthful and accurate. They are not false or misleading.
Your Contributions are not spam or unauthorized advertising (no promotional materials, junk mail, chain letters, pyramid schemes, or mass mailings).
Your Contributions are not offensive or objectionable. They are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable as determined by us. They do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions are not used to harass or threaten another person and do not promote violence against anyone.
Your Contributions comply with all laws and regulations. They do not violate any applicable law, including those concerning the protection of minors (for example, no content that exploits children or that violates child pornography laws).
Your Contributions do not include hateful or discriminatory language based on race, national origin, gender, religion, sexual orientation, disability, or any other protected characteristic.
Your Contributions do not violate these Terms or link to material that violates these Terms.

Any violation of the above may result in immediate removal of your content and possibly termination of your account.

8. Contribution License

By submitting any Contributions, you (the user) and Aventu agree that we may access, store, process, and use any personal data or information included in those Contributions according to our Privacy and Data Protection terms (Section 12) and your choices (including any privacy settings available).

Additionally, if you provide us with any suggestions, ideas, or other feedback about the Services, you agree that we can use and share that feedback for any purpose, without compensation to you.

Except for the rights you grant us in these Terms, we do not claim ownership of your Contributions. You retain full ownership of any of your original content and intellectual property. These Terms do not limit any rights you have to use your own Contributions.

You are solely responsible for your Contributions and you expressly agree to compensate us for any losses we incur because of your Contributions that violate any part of these Terms.

9. Mobile Application License

If you download or use our Aventu mobile application (the “App”), we grant you a limited, revocable, non-transferable license to install and use the App on your personal mobile device for lawful, personal, non-commercial purposes, strictly in accordance with these Terms and the App store’s terms.

User Obligations for the App:

Legal Ownership: You must be the owner or authorized user of the mobile device that you install the App on.
Compliance: You will comply with all applicable laws while using the App.
Prohibited Actions: You must not modify, reverse engineer, or otherwise tamper with the App (except as allowed by law). You must not use the App to engage in illegal activities or to violate these Terms.

App Store Requirements:

If you downloaded the App from a third-party app store (like Apple App Store or Google Play):

You acknowledge that these Terms are between you and Aventu, not with the app store provider. Aventu, not the app store, is solely responsible for the App and its content.
The app store provider has no obligation to provide any maintenance or support services for the App.
In the event of any failure of the App to conform to any applicable warranty (if any is offered), you may notify the app store provider, and they may refund the purchase price (if applicable) for the App to you; to the maximum extent permitted by applicable law, the app store provider will have no other warranty obligation whatsoever with respect to the App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure of the App to conform to any warranty are the responsibility of Aventu.
You agree to comply with all applicable third-party terms of agreement (for example, the app store’s terms) when using the App.
You acknowledge that the app store provider (and its subsidiaries) are third-party beneficiaries of these Terms and may have the right to enforce these Terms against you as a third-party beneficiary thereof.

10. Social Media

As part of our Services, we may provide functionalities that allow you to connect or share content via your accounts on certain third-party social media or networking platforms (such as Facebook, Instagram, etc.), collectively referred to as “Social Network Accounts.”

If you choose to integrate or share content from our Services with your Social Network Accounts:

Authority to Connect: You affirm that you are entitled to disclose your Social Network Account login information to us and/or grant us access to your account (or have permission from the account holder to do so), without breaching any terms of use of the Social Network.
Permission Scope: By connecting your Social Network Account, you understand that we may access certain information you have provided to that Social Network (in accordance with your privacy settings on that platform) so that we can use it in connection with our Services. For example, we may retrieve your name, profile picture, and friend list to show you which of your contacts also use our Services.
Posting and Sharing: Our Services may allow you to post content from our platform to your Social Network Account (for instance, sharing a story recommendation). You acknowledge that you are responsible for any content you share to any Social Network through our Services and that such content will be subject to that platform’s terms of use and privacy policies.
No Responsibility for Third-Party Platforms: We do not have control over Social Network platforms or how they use your data. Your use of any Social Network features is at your own risk, and we are not responsible for any functionality or data practices of those third-party platforms.
Disconnecting: You can disable the connection between our Services and your Social Network Accounts at any time, either through the Service (if the option is provided in your account settings) or by contacting us at privacy@aventu.io. If you disconnect a Social Network Account, we will no longer collect information from that account moving forward. We will attempt to remove any stored information obtained through that Social Network Account (if any), except for information we are permitted to keep (such as a username or profile picture you provided).

Please note that your relationship with any Social Network service is governed solely by your agreement with that service, and we are not responsible for any aspect of those third-party services.

11. Services Management

We reserve certain rights for managing and protecting the integrity of our Services:

Monitoring: We may (but are not obligated to) monitor the Services for any violations of these Terms or illegal activities.
Enforcement: If we believe a user has violated the law or these Terms, we may take appropriate action at our sole discretion. This can include reporting you to law enforcement authorities and cooperating with such authorities.
Access Control: We may, in our sole discretion and without notice, refuse access to or limit the availability of any portion of the Services, or disable your Contributions, if you violate these Terms or pose a risk to the Services or other users.
Resource Management: We reserve the right to remove or disable any files or content that are excessively large or burdensome to our systems, without notice.
Service Integrity: We otherwise manage the Services in a way intended to protect our rights and property and to facilitate the proper functioning of the Services. This may include technical measures to prevent misuse.

12. Privacy and Data Protection

We care deeply about your data privacy and security. This section explains how we collect, use, and protect your personal data in compliance with the EU General Data Protection Regulation (EU GDPR) and the UK General Data Protection Regulation (UK GDPR). By using our Services, you agree that we may process your personal data in accordance with this section. For more detailed information, please also review our separate Privacy Policy and Cookie Policy (available on our website), which are incorporated into these Terms by reference.

12.1. Legal Bases for Data Processing

We will only process your personal data when we have a lawful basis to do so under Article 6 of the GDPR (and the corresponding provisions of UK GDPR). Depending on the context, we may rely on one or more of the following legal bases:

Performance of a Contract (Art. 6(1)(b) GDPR): We process data that is necessary to provide you with the Services that you request. For example, when you create an account, we process your registration information to maintain your account and provide the Aventu app services. This also covers processing needed to take steps at your request before entering into a contract – for instance, if you fill your shopping cart or enter details but haven’t completed a subscription purchase yet.
Consent (Art. 6(1)(a) GDPR): We will rely on your consent for specific processing activities when required. For instance, we ask for your consent before sending you a newsletter or marketing emails, and we ask for consent (via the cookie consent banner) to use non-essential cookies and similar tracking technologies (see Cookies below). Where we rely on your consent, you have the right to withdraw that consent at any time (for example, by unsubscribing from our newsletter or changing your cookie settings). Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
Legitimate Interests (Art. 6(1)(f) GDPR): We may process personal data as necessary for our or third parties’ legitimate interests, provided those interests are not overridden by your data protection rights. For example, we have a legitimate interest in understanding how users interact with our app and website so we can improve our Services, in securing and maintaining our IT infrastructure, and in communicating important service updates to our users. When we rely on legitimate interests, we will have conducted a balancing test to ensure that your rights and interests do not outweigh our legitimate interests. You have the right to object to processing based on our legitimate interests (see Your Data Protection Rights below).
Legal Obligation (Art. 6(1)(c) GDPR): In some cases, we need to process personal data to comply with a legal obligation. For example, we may retain transaction records to fulfill our financial reporting and tax obligations, or disclose information if required by court order or an enforcement authority.
Vital Interests (Art. 6(1)(d) GDPR): Although unlikely, we may process personal data if it is necessary to protect someone’s life or physical safety. For instance, in an emergency situation where a user’s health or safety is at risk and they are unable to consent, we might share information to assist (this is a rare circumstance and considered a “vital interest”).
Public Interest (Art. 6(1)(e) GDPR): Generally, we do not process personal data for tasks in the public interest or in the exercise of official authority, as our Services are commercial in nature. This legal basis would typically not apply to Aventu’s ordinary activities.

We will always ensure we have a valid legal basis for processing your data and will document our decision-making as required by law.

12.2. Personal Data We Collect and Use

Data You Provide: We collect personal data that you voluntarily provide to us when using the Services. This includes information like your name, email address, and password when you register an account. If you subscribe to a newsletter, we collect your email address (and name, if provided) for that purpose. If our App allows profiles for children (for example, a child’s first name or age to customize content), such data is provided by the parent/guardian and used only for personalization within the App. We do not collect any sensitive personal data (such as health, biometric identifiers, or financial information) unless it is necessary and we have obtained appropriate consent or have another valid legal basis.

Data from Use of Services: When you use our website or App, we automatically collect certain data about your device and usage through cookies and similar technologies (see Cookies below). This may include your IP address, browser type, device type, unique device IDs, operating system, approximate location (e.g., country or city), and usage information such as pages viewed, actions taken in the app, and crash logs. We use this information to ensure the Services function properly, to fix bugs, and to understand user engagement with our content.

Voice Data: Uniquely, Aventu’s interactive stories involve voice commands from children. Importantly, we do not store or transmit recordings of these voice commands to our servers. The voice recognition processing happens locally on your device. The microphone activates only when needed for the story interaction, and what your child says is used immediately and only to determine the story’s path. We do not keep these audio inputs or use them for any other purpose. This means that Aventu does not collect or process your child’s voice data in a way that would identify them or require storing their voice. By keeping voice data on-device, we add an extra layer of privacy for children.

Payment Data: If you purchase a subscription or any paid product through our Site or App, that transaction may be handled by third-party payment processors (for example, Apple App Store or Google Play for in-app purchases, or another payment gateway on our website). We do not receive or store your full payment card details. We may receive limited information about the transaction, such as an confirmation of payment, subscription level, and the last four digits of your card or an anonymized token, which we keep for record-keeping and to manage your subscription. All payment processing is done securely through compliant providers.

Third-Party Sources: We might receive information about you from third-party sources if you choose to integrate or connect to third-party accounts (see Section 10, Social Media). For example, if you log in via Facebook or Google in the future, we might get your name and email from those services to create your account. Any such data will be treated in line with this Privacy section.

How We Use Personal Data: We use the personal data we collect to:

Provide and maintain the Services (e.g., create and manage your account, allow you to listen to stories, remember your settings and story progress).
Communicate with you about your account or transactions (such as service notifications, subscription renewals, or responses to customer support requests).
Send you newsletters or marketing communications if you have subscribed or otherwise consented (see Newsletter and Marketing Communications below for details).
Personalize your experience (for example, suggest content based on your language preferences or child’s age group, if provided).
Analyze usage of our Services and improve our content and features. This helps us understand what stories are popular, how users navigate the App, and where we can make improvements or fix issues.
Ensure security and prevent fraud or misuse. For example, we may use certain data to detect suspicious activity or breaches of our Terms (such as multiple accounts abuse or unauthorized access attempts).
Comply with legal obligations, such as maintaining records for tax, accounting, and regulatory compliance, or responding to lawful requests by public authorities.

We will not use your personal data for new, unrelated purposes without informing you and obtaining a legal basis to do so (and if required, obtaining your consent).

Data Sharing: We do not sell or rent your personal data to third parties. We may share your personal data in the following circumstances:

Service Providers: We share information with third-party vendors and service providers who perform functions on our behalf and under our instructions. For example, these may include cloud hosting providers (to store data and run our website/app), email service providers (to send newsletters or transactional emails), analytics providers, customer support tools, and payment processors. We contractually require these processors to only use your data for our specified purposes and to protect it in accordance with data protection law.
Business Transfers: If we undergo a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will ensure the confidentiality of any personal data during such a process and provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Legal Compliance and Protection: We may disclose personal data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, court order, or request from a governmental authority; (ii) enforce our Terms and other agreements; (iii) protect our rights, property, or safety, or that of our users or others; or (iv) investigate fraud or security issues.
Affiliates: We might share data with our affiliate companies (if we have any subsidiaries, parent company, or entities under common ownership) for purposes consistent with this policy. Any such affiliates would be bound to maintain that data in accordance with these terms.
With Your Consent: In cases where you have explicitly consented to data sharing with third parties (for example, if you opt in to a co-branded promotion where we clearly inform you that the information will be shared), we will share accordingly.

Whenever we share data with third parties, we only share the minimum necessary information for the intended purpose, and we do so in accordance with applicable data protection laws and with appropriate contractual safeguards in place.

12.3. Newsletter and Marketing Communications

If you subscribe to our newsletter or expressly consent to receive marketing communications, we will collect and use your personal data (such as your name and email address) to send you updates. These updates may include news about new interactive stories, tips for parents, promotions, or other information about our Services that we think may interest you.

Consent and Opt-In: We rely on your consent to send you such communications. When you provide your email to subscribe (for example, via the website’s “Subscribe to newsletter” form), we will use a double opt-in mechanism when required by law – meaning we might send you a confirmation email to ensure you intended to subscribe. You will only start receiving the newsletter after confirming.

Opt-Out: You have the right to opt out of marketing emails at any time. Each email we send will contain an “unsubscribe” link you can click to stop further emails. You can also opt out by contacting us at privacy@aventu.io and requesting to be removed. Once you opt out, we will promptly stop sending you newsletter or marketing messages. Please note that even if you opt out of marketing emails, we may still send you important service or account communications (for example, a password reset email or a notice about changes to our Terms or Privacy Policy), as these are not marketing but rather necessary for our contractual relationship or legal obligations.

What We Send: Our newsletters are generally informational and promotional in nature, focusing on Aventu content and updates. We may sometimes include offers or information about partners (for example, a special event with a library partner), but we will not share your contact information with those partners unless you explicitly agree. We may use an email delivery service to send out our newsletter; such a service would act as our data processor and handle your email address solely for the purpose of sending our emails.

Data Usage for Newsletter: We may track whether you open our emails or click on links, to gauge the effectiveness of our communications and understand user interest. This is typically done via small transparent images (tracking pixels) in the emails. This information helps us improve our newsletter content. If you prefer not to be tracked in this way, you can opt out of the newsletter entirely, as described above.

We will not send you unsolicited marketing communications without a lawful basis. If you are a customer of our Services (for example, you have an account or subscription), we may, in some jurisdictions, be permitted to send you limited marketing about similar products or services unless you have opted out. However, we will always provide a clear way for you to refuse further marketing.

12.4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, to improve your experience, and to optimize our Services. Cookies are small text files placed on your device when you visit a website. We also use related technologies like web beacons (also known as pixels or clear GIFs), local storage, and SDKs in our App for similar purposes.

For detailed information, please review our full Cookie Policy, but here is a summary:

Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until deleted). Cookies can be first-party (set by us) or third-party (set by other services). We classify the cookies we use in the following categories:
Strictly Necessary Cookies: These are essential for our website to function (for example, to save your privacy preferences, enable core functionalities like user login, or process payment transactions). They are always active and do not require consent.
Functional (Preference) Cookies: These allow our site to remember choices you make (like language or region) and provide enhanced features. They may be set by us or third-party providers whose services we use on our pages.
Performance & Analytics Cookies: These cookies collect information about how visitors use our site (e.g., which pages are visited most often, or if users encounter errors). We use this information to improve our website’s performance and to understand the effectiveness of our content and marketing. The data collected by these cookies is typically aggregated and anonymous. Examples include Google Analytics cookies.

Advertising & Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may limit the number of times you see an ad and help measure the effectiveness of ad campaigns. These cookies can track your browser activity across websites to build a profile of your interests. If used on our site, they are set by advertising networks with our permission. (As of the last update of these Terms, Aventu’s site is largely informational and does not host third-party ads, but we may use these cookies for things like retargeting our own ads on other platforms or understanding user demographics).
Consent for Non-Essential Cookies: When you first visit our site, you will see a cookie consent banner or pop-up. Except for strictly necessary cookies, we will not place cookies on your device unless you accept them. You can choose which categories of cookies to allow. For instance, you might accept analytics cookies but not advertising cookies. If you choose to reject certain cookies, you can still use our website, but some features or functionality might be restricted (for example, videos might not load if they require functional cookies, etc.). You can manage or change your cookie preferences at any time by using the “Cookie Settings” link on our site or adjusting your browser settings.
Managing Cookies via Browser: In addition to our website controls, most web browsers let you control cookies through their settings. You can set your browser to notify you when you receive a cookie, or to automatically reject cookies. You can also delete cookies that have already been set. Please note, disabling cookies through your browser (especially essential cookies) may impact the functionality of our Services. For guidance on how to adjust cookie settings, you can refer to your browser’s help documentation. Common browser help pages include:

Google Chrome (cookie management instructions)
Mozilla Firefox (cookie settings guide)
Microsoft Edge (cookies and site data settings)
Apple Safari (manage cookies and website data)

Opera (managing cookies)
Similar Technologies: We also use technologies like web beacons/pixels in our emails and on our site. For example, a pixel in an email can tell us if you opened it and what content you interacted with. This helps us gauge campaign effectiveness and tailor our communications. We may use local storage (HTML5) on your browser or device for certain features (this is data stored locally similar to cookies). The Aventu App may use an analytics SDK (software development kit) which functions similarly to cookies to track events within the app (like story completion, button clicks) for analytics and performance monitoring.
Third-Party Cookies: Some cookies on our site are placed by third parties – for instance, if we embed a YouTube video or a social media “share” button, that third party may set a cookie. We endeavor to inform you of such instances in our Cookie Policy and obtain consent where required. We do use third-party analytics and advertising partners which may set cookies. Any personal data collected via cookies (especially advertising cookies that track online identifiers) will be processed in accordance with applicable data protection laws, and if those data are combined with other information and become personally identifiable, we treat them as personal data as well.
Opting Out of Targeted Advertising: If we use advertising cookies, we will provide an option to opt out via our Cookie Consent Manager. Additionally, for third-party ad networks, you can visit resources like:

EDAA (Your Online Choices) – for users in Europe, to set preferences for interest-based advertising across many ad networks.
DAA (aboutads.info) – for users in the United States, to opt out of interest-based ads.
DAAC (youradchoices.ca) – for users in Canada.
Keep in mind, opting out of targeted ads does not mean you will see no ads, only that ads will be less tailored to your interests.

For more information, please see our Cookie Policy, which provides further details on what cookies we use and why, as well as any updates to our cookie practices.

12.5. International Data Transfers

Aventu is based in the European Union (EU) with operations in Estonia and infrastructure in the EU; however, some of our service providers and affiliates may be located outside of the European Economic Area (EEA) and the United Kingdom (UK). In particular, as of the date of this policy, our Services and data may be hosted on servers located in Germany (EU) and the United States. This means that if you are using our Services from an EU/EEA or UK location, your personal data may be transferred to, or accessed from, a country outside your own jurisdiction (in this example, the United States).

Risks and Safeguards: Countries outside the EEA/UK may not have the same level of data protection laws as your home country. When we transfer personal data internationally, we take steps to ensure an adequate level of protection for your information in line with GDPR/UK GDPR requirements. Our measures include:

Adequacy Decisions: Where possible, we rely on decisions by the European Commission (or UK authorities) that certain countries or sectors provide adequate protection for personal data. (For instance, transfers to countries in the EEA or those deemed adequate by the EU, such as Canada (commercial organizations) or Japan, can be made freely.)
Standard Contractual Clauses (SCCs): For transfers to countries without an adequacy decision (such as the United States, in general), we use the European Commission’s Standard Contractual Clauses, or the UK’s International Data Transfer Agreement/Addendum, as applicable. These are contractual agreements approved by regulators that obligate the recipient to protect your data to EU/UK standards. We also conduct transfer impact assessments where necessary, and implement additional technical and organizational safeguards (like encryption in transit and at rest, data minimization, etc.) to ensure data is secure.
EU-U.S. Data Privacy Framework: If our U.S. service providers are certified under the EU-U.S. Data Privacy Framework (or any successor mechanism recognized by EU authorities as providing adequate protection), we may rely on that certification as a transfer mechanism. Similarly, we watch for developments in a potential UK-U.S. data transfer framework.
Binding Corporate Rules and Other Mechanisms: At this time, we do not use Binding Corporate Rules (BCRs) since Aventu is a small organization. However, if in the future we engage in significant intragroup transfers, we may consider BCRs or other approved codes of conduct/certifications once available.

By using the Services or providing us with information, you acknowledge that your personal data may be transferred to and processed in countries outside of your own. We will always handle your personal data securely and lawfully, with appropriate safeguards in place.

If you have questions about our international transfer arrangements or want more information about the safeguards we have put in place, you can contact us at privacy@aventu.io.

12.6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. How long we keep specific information depends on the type of information and the purpose for which it is used. We use the following criteria to determine retention periods:

Account Information: If you create an account on our Services, we will retain your personal information for as long as your account is active. You have the option to delete your account, in which case we will remove or anonymize the personal data associated with your account (except as needed to comply with legal obligations or resolve disputes). If an account remains inactive for an extended period, we may contact you to ask if you want to maintain it. If not, we may delete or anonymize the account data after a reasonable period of inactivity.
Subscription and Transaction Data: If you have a subscription or made purchases, we may retain data related to those transactions for as long as you are subscribed and thereafter as required for our financial records. For example, under tax laws, we might need to keep invoice information for a number of years (often 7 years in many jurisdictions) to comply with legal obligations.
Communications and Support: If you contacted us for support or questions, we may retain those communications (including email inquiries or chat logs) for a period necessary to address your inquiry and for training or quality assurance purposes. Typically, routine support emails are kept for 1-2 years, unless they contain information we need to keep longer (e.g., about an ongoing issue).
Newsletter: If you have subscribed to our newsletter, we will retain your email on our mailing list until you unsubscribe. Once you unsubscribe, we will promptly remove you from the active mailing list. We may, however, retain a record of your request to unsubscribe or your email in a suppression list indefinitely to ensure we do not accidentally send you further communications, as required by anti-spam laws.
Usage Data: Analytics data collected via cookies or similar may be stored in aggregated or anonymized form after short retention periods. For instance, Google Analytics data might be retained for 14 months or as configured, and then automatically deleted or anonymized. Raw web server logs containing IP addresses are generally retained for only a short duration (a few weeks) for security monitoring, unless they are needed for investigating security incidents.
Legal Requirements: We may need to retain certain data for longer if required by law. For example, if we are handling a dispute or if it’s reasonably foreseeable that a legal claim could arise, we would retain relevant information until that issue is resolved. Also, some information may be kept to enforce our Terms or for audit purposes.
Backups: Please note that residual copies of your personal data might continue to exist in routine backups even after you delete your account or request deletion. However, these backups are maintained securely and are only accessed if needed for disaster recovery. We have processes to eventually purge or overwrite backup data as well, in accordance with our data retention policies.

When we have no ongoing legitimate need or legal obligation to retain your personal data, we will either delete it or anonymize it (so it can no longer be associated with you). For example, we may convert unused account data into statistical information that no longer identifies you, for research or business analysis.

If you want to know specific retention periods for certain categories of data, you can contact us, and we will provide more information where possible.

12.7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While no website or online service can guarantee complete security, we strive to follow best practices to safeguard information. Our security measures include:

Encryption: We use encryption to protect data in transit. For instance, our website is accessible only over HTTPS, which means that information you input is encrypted when sent to our servers. We also encrypt sensitive data at rest where applicable.
Access Controls: We limit access to personal data to those employees, contractors, and service providers who have a business need to know such data. They will process your personal data on our instructions and are subject to a duty of confidentiality. We implement role-based access controls and ensure that credentials and passwords are stored securely (passwords are hashed and salted).
Security Testing and Maintenance: We regularly update and patch our systems and software to address security vulnerabilities. We may conduct periodic security audits and penetration testing, either internally or via third parties, to identify and fix potential weaknesses.
Firewalls and Network Security: Our servers are protected by firewalls and monitoring systems to guard against external attacks. We employ intrusion detection/prevention systems where appropriate to alert us of suspicious activities.
Backup and Recovery: We perform routine backups of critical data to ensure it can be restored in case of any data loss event. These backups are secured and stored in a manner that is protected from unauthorized access.
Employee Training: We ensure that our team is trained on data protection principles and security practices. We have internal policies in place to handle personal data securely. For example, employees are instructed not to download personal data to unsecured devices and to use encrypted communications when appropriate.
Anonymization and Minimization: Wherever feasible, we anonymize or pseudonymize personal data. We aim to collect only what is necessary for each purpose (data minimization) and keep it only for as long as needed (as noted in our retention policy).
Physical Security: For any physical facilities or servers we use (including cloud data centers), we rely on secure facilities. Our cloud providers are reputable and have their own robust physical security and environmental controls.
Payments: Any payment transactions will be processed by compliant third-party payment processors. We do not store sensitive payment card details on our systems. Our payment partners are PCI-DSS compliant, meaning they follow a strict standard for secure handling of payment information.

Despite all measures, it’s important to note that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. However, we will promptly notify you and the relevant authorities of any data breach that poses a significant risk to your rights and freedoms, as required by GDPR/UK GDPR (for example, within 72 hours of becoming aware of a personal data breach, we will notify the supervisory authority, and if there’s a high risk to you, we will also inform you without undue delay).

You also play a role in security. We advise you to choose a strong, unique password for your Aventu account and to keep it confidential. If you suspect any unauthorized access to your account or any security vulnerabilities, please contact us immediately.

12.8. Children’s Privacy

Target Audience: Aventu’s content is designed for children (generally ages 4 to 10); however, our Services are intended to be used with the involvement of a parent or guardian. We require that a parent or legal guardian create the account, provide any personal data, and supervise the child’s use of the App. Children should not create accounts by themselves.

Age Restrictions: We do not knowingly collect personal data directly from children under the age of 16 in the EU/EEA, or under 13 in the UK (or under the applicable age of digital consent in your country, if different), without verifiable parental consent. If you are a child under these ages, please do not attempt to register on our Services or send any personal information about yourself to us. Your parent or guardian must do so on your behalf.

Parental Consent: When a parent or guardian provides personal data about a child (for example, the child’s first name, age, or language preferences for story customization), we treat that as information given with consent from the parent/guardian. We use that information only for the purposes it was provided (such as personalizing the child’s experience or selecting appropriate content) and do not disclose it to third parties for any marketing or profiling purposes. We do not require any more information about a child than is necessary to offer our service. For example, we do not need a child’s last name, address, or school info for them to enjoy the stories – and we do not collect such details.

No Voice Data Collection: As noted earlier, Aventu does not record or store children’s voices. The microphone input used for story decisions is processed on-device and not transmitted to us. This means no voice recordings of children are collected or retained by Aventu. This is an intentional design choice to protect children’s privacy.

Parental Access and Control: If you are a parent or guardian and you believe we might have inadvertently collected personal data from your child without proper consent, or if you simply want to review, update, or delete any personal data we hold about your child, you have the right to do so. Please contact us at privacy@aventu.io with your request. We may need to take steps to verify your identity (to ensure you are the child’s parent or guardian) before complying. For example, we might ask you to provide certain account information or identification.

Upon a valid request, we will provide access to, correct, or delete any personal data about your child that we have. Note that some data cannot be completely deleted if it is integrated with an ongoing service (for instance, a username that is part of contributions), but we will inform you of what we can and cannot delete and why (e.g., if we need to keep certain data for legal reasons).

COPPA (for U.S. users): Although Aventu is based in the EU, we are mindful of the U.S. Children’s Online Privacy Protection Act (COPPA) for any users in the United States. We do not knowingly collect personal information from children under 13 without parental consent. Our practices described above align with COPPA’s requirements. If in the future we significantly engage users in the U.S., we will take steps to ensure COPPA compliance, such as providing direct notice to parents and obtaining verifiable parental consent before collecting personal data from children.

Usage Data of Children: We may collect certain non-personal usage data (like how many times a story was played or which choices are popular) in an aggregated manner. This data cannot be used to identify an individual child and is used solely to improve content and user experience.

In summary, protecting children’s privacy is extremely important to us. We encourage parents and guardians to be actively involved in their children’s online activities and to talk with their children about safe internet use. If you have any questions or concerns about our children’s privacy practices, please contact us.

12.9. Your Data Protection Rights

Under the GDPR and UK GDPR, users (and, where applicable, their legal guardians) have a number of important rights regarding their personal data. We are committed to facilitating the exercise of these rights. Your principal rights are:

Right to Be Informed: You have the right to be given clear, transparent information about how we collect and use your personal data. We aim to achieve this through this Privacy and Data Protection section, our Privacy Policy, and related notices. If anything is unclear, please let us know.
Right of Access: You have the right to request a copy of the personal data we hold about you, as well as information on how we use it. This is commonly known as a “Data Subject Access Request.” We will provide you with a copy of your data, usually free of charge. For complex or repeated requests, we may charge a reasonable fee or refuse if excessive, but we will explain why.
Right to Rectification: If any of your personal data we hold is inaccurate or incomplete, you have the right to have it corrected or updated without undue delay. You can also update most basic account information by logging into your account settings (if applicable). For other corrections, contact us with the details.
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data. We will do so in certain circumstances, for example: if the data is no longer necessary for the purposes it was collected for; if you withdraw consent (and no other legal basis for processing applies); or if you object to processing and we have no overriding legitimate grounds to continue. Note that this right is not absolute – we may retain data if needed for legal obligations or establishing/exercising defense of legal claims. If you request deletion of your account, we will remove personal data associated with your account (subject to lawful retention needs as described in Data Retention above).
Right to Restrict Processing: You can ask us to limit or suppress the processing of your personal data in certain circumstances. For example, if you contest the accuracy of the data, or if you object to our processing based on legitimate interests, you may request a restriction while the issue is resolved. When processing is restricted, we can still store your data but not use it further (unless for legal claims, protecting others’ rights, or with your consent).
Right to Data Portability: You have the right, in certain cases, to receive the personal data that you have provided to us in a structured, commonly used, machine-readable format, and to have that data transmitted to another controller where technically feasible. This right applies when processing is based on your consent or on a contract with you, and is carried out by automated means. For example, you might request an export of the personal data you provided in your profile. We will assist with such requests as far as possible.
Right to Object: You have the right to object to certain types of processing: (a) Direct Marketing: You can object at any time to processing of your personal data for direct marketing purposes, including profiling related to direct marketing. If you object, we will stop processing your data for those purposes immediately. (As noted, you can always unsubscribe from marketing emails which is an easy way to exercise this right.) (b) Legitimate Interests or Public Interest: If we are processing your data based on a legitimate interest or a task in public interest, you have the right to object to that processing on grounds relating to your particular situation. We will then reconsider the balance of interests. Unless we have compelling legitimate grounds that override your rights and interests, or we need to continue processing for legal claims, we will stop processing the personal data.
Right not to be subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Note: Aventu does not engage in fully automated decision-making with legal or significant effects on individuals. We do not, for instance, have any automated system that would deny someone access to content or make a decision about a user without any human involvement. If this changes in the future (for example, using AI to personalize content in a way that significantly affects users), we will inform you and ensure compliance with this right, including providing a means to request human intervention or to contest the decision.
Right to Withdraw Consent: If we rely on consent for processing your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. For example, you can withdraw your consent to marketing emails by unsubscribing, or withdraw consent for cookies by adjusting your cookie settings. If you withdraw consent for a service that requires it (for instance, optional data collection), we will stop that processing. If consent is required to use a feature (e.g. accessing device microphone), withdrawing consent might mean we can no longer provide that feature.

How to Exercise Your Rights: You may contact us at privacy@aventu.io or by mail at the address provided in the Contact Us section to exercise any of your rights. Please clearly state what right you wish to exercise and provide relevant details. For example, if you want a copy of specific data, it helps to mention what relationship with us you’re referencing (such as the email tied to your account, or the approximate date of an interaction). For security, we may need to verify your identity before fulfilling certain requests (to ensure we don’t provide your data to someone else). Verification might involve confirming information we already have on file or asking for identification.

We will respond to your request as soon as we can, generally within one month of receiving it. If your request is complex or if we have received numerous requests, we may extend this period by up to two further months, but we will inform you within the first month if an extension is needed and explain why. If we are unable to fulfill your request (which can happen in limited cases—for example, if fulfilling the right to erasure would prevent us from complying with a legal obligation), we will explain our reasoning and inform you of any further options.

We will not discriminate against you for exercising any of these rights.

12.10. Complaints and Supervisory Authorities

We are committed to resolving any privacy or personal data concerns you may have. If you have a concern or complaint about how we handle your personal data, we encourage you to contact us first at privacy@aventu.io, and we will do our best to investigate and address the issue. You can also reach us by mail or phone as listed in the Contact Us section.

If you are not satisfied with our response or believe we are processing your personal data unlawfully or not in compliance with data protection laws, you have the right to lodge a complaint with a supervisory authority.

EU Residents: You may contact the data protection authority in the country of your habitual residence, place of work, or where an alleged infringement of GDPR occurred. As our company is established in Estonia, our lead supervisory authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon). Their website provides details on how to submit a complaint. However, you are free to reach out to your local authority (for example, the CNIL in France, the DPC in Ireland, the BfDI in Germany, etc.), and they can coordinate with the Estonian authority as needed.
UK Residents: You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). The ICO can be contacted through their website (ico.org.uk), by phone, or by mail. The ICO will advise on your rights and can investigate your complaint.
Other Jurisdictions: If you are in a country outside the EU/UK, you may have the right to complain to your local data protection regulator if one exists.

Lodging a complaint will not affect any other administrative or judicial remedy you might have. If you believe your rights have been violated, you also have the right to seek a judicial remedy against a controller or processor (in a competent court) if you suffer material or non-material damage as a result of an infringement of the GDPR/UK GDPR.

We value your privacy and will fully cooperate with regulatory authorities, including by providing any requested information. We also commit to comply with the decisions of such authorities regarding data protection compliance.

13. Term and Termination

These Terms remain in full force and effect while you use the Services.

We reserve the right to suspend or terminate your access to the Services (including blocking certain IP addresses) at any time, without notice, for any reason or no reason, and at our sole discretion. This includes, without limitation, for breach of these Terms or of any applicable law or regulation. If you violate the letter or spirit of these Terms, or otherwise create risk or possible legal exposure for us, we can terminate or suspend providing the Services to you.

If we terminate or suspend your account for any reason, you are prohibited from creating a new account under your name or anyone else’s name. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive remedies.

After termination, all provisions of these Terms which by their nature should survive (such as intellectual property rights, disclaimers, indemnity, and limitations of liability, and the Privacy and Data Protection commitments to the extent applicable) shall continue in effect.

14. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents or functionality of the Services at any time, for any reason, at our discretion, without notice. This could include changing or discontinuing certain features, imposing usage or access limits, or updating the software.

We also reserve the right to modify the subscription fees or pricing for any paid Services. If we do so, and if you are a subscriber, we will notify you of any fee changes in accordance with applicable laws (see Section 5 on Subscriptions for more on fee changes).

While we strive to keep our Services up and running, we cannot guarantee continuous availability. There may be occasions when the Services are interrupted for maintenance, upgrades, emergency repairs, or due to failures of equipment or telecommunications. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

No Duty to Update: We have no obligation to update any information on our Services, though we may do so from time to time. You acknowledge that information (other than our Terms and policies) on the Services may occasionally be inaccurate or out-of-date and we make no commitment to keep it current.

You understand that the Services may include software that can be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, viruses, hacker intrusions, or other damage resulting from such problems outside our reasonable control.

Nothing in these Terms will be construed to obligate us to maintain or support the Services, or to provide any specific content through the Services.

15. Governing Law

These Terms and your use of the Services are governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law principles. This means that the laws of Estonia will apply to any dispute arising out of or relating to these Terms or the Services.

If you are a consumer resident in the European Union or the United Kingdom, you also benefit from any mandatory provisions of the law of the country in which you are habitually resident. This clause does not affect those rights. In other words, if the laws of your country of residence provide you certain consumer protections beyond estonian law, you retain the benefit of those protections.

Jurisdiction: Both Aventu (the Company) and you agree that legal proceedings (besides those that will be resolved by arbitration as provided below) will be brought in the courts of Estonia. However, this submission to the jurisdiction of Estonian courts is non-exclusive. As a consumer, you may also bring proceedings in the courts of the country where you reside. Likewise, you may be able to rely on consumer protection laws in your country of residence.

By using the Services, you specifically agree to the jurisdiction of the Estonian courts (and appellate courts) for resolution of any disputes that are not subject to arbitration or cannot be resolved informally.

16. Dispute Resolution

We aim to resolve any issues with our users amicably. The following steps outline our dispute resolution process:

Informal Negotiations: Before taking any formal legal action, both you and we agree to first attempt to resolve any dispute, controversy, or claim related to these Terms or the Services (“Dispute”) informally. To initiate an informal negotiation, one party must send written notice to the other party describing the nature and basis of the dispute and the requested relief. If you have a dispute, you can send notice to us at the contact information provided below (Section 25). We will send any notice to you at the contact information we have on file, or if none, by posting a notice on the Services. The parties will then attempt in good faith to negotiate a resolution for at least 30 days from the date notice is received. If the dispute is resolved informally, each party will bear its own attorneys’ fees and costs.

Binding Arbitration: If a Dispute is not resolved through informal negotiations, you and we agree that any unresolved Dispute (except those expressly excluded below) will be resolved through binding arbitration. Arbitration is a form of private dispute resolution where a neutral arbitrator (not a judge or jury) makes a decision, which is final and enforceable by court.

The arbitration shall be conducted as follows: – Arbitration Body: The arbitration will be administered by the European Court of Arbitration (which is part of the European Centre of Arbitration) under its rules in effect at the time a request for arbitration is made. – Arbitrator: The Dispute will be decided by a single arbitrator. You and we will mutually agree on the arbitrator. If we cannot agree, the European Court of Arbitration will appoint one in accordance with its rules. – Seat of Arbitration: The seat (legal place) of the arbitration shall be Estonia. This means the arbitration will be subject to the procedural laws of Estonia (for example, concerning court involvement in support of arbitration). – Language: The arbitration proceedings shall be conducted in English. (If you require a different language, we can discuss and agree on a translation/interpretation arrangement, but English will be the official language of record.) – Procedure and Rules: The European Court of Arbitration’s Internal Rules will govern, as modified by these Terms. We agree that the arbitration will be confidential and that the existence of the proceedings, any submissions, and the outcome will not be disclosed beyond the arbitration except as required to enforce the award or as required by law. – Choice of Law: The arbitrator will apply Estonian substantive law (the same law that governs these Terms) when adjudicating the dispute, except to the extent that you as a consumer have protections under your local law as noted above.

Restrictions on Arbitration: You and we agree to arbitrate individually. That means: – No Class Actions: The parties agree that any arbitration shall be limited to the Dispute between us and you individually. You cannot bring a claim as a plaintiff or class member in a class, consolidated, or representative action in arbitration. The arbitrator has no authority to consider or arbitrate any form of class or representative proceeding. – No Consolidation: Disputes of different users cannot be combined without all parties’ consent. – Exceptions: Despite the above, if this prohibition of class arbitration is found unenforceable or if a claim is brought seeking public injunctive relief that cannot be arbitrated, then the agreement to arbitrate will not apply to that portion of the claim. Instead, that portion (e.g., a claim for public injunctive relief) might proceed in court, and the rest would still go to arbitration.

Exceptions to Arbitration: Both you and we agree that the following types of disputes do not have to be arbitrated and may be brought in court: (a) Disputes to enforce or protect a party’s intellectual property rights. This means if either you or we have a dispute about copyrights, trademarks, patents, or trade secrets (for example, allegations of IP theft or piracy, or unauthorized use of intellectual property), that can go directly to court rather than arbitration.
(b) Any claim seeking emergency equitable relief (injunctions) – for instance, to stop an imminent harm or preserve the status quo – can be brought directly to an appropriate court. After the request for such relief is resolved, the underlying dispute would still go to arbitration if it falls within the arbitration agreement.
(c) If the arbitration agreement is found to be illegal or unenforceable for a particular Dispute or a particular remedy (like a certain claim for injunctive relief), then that specific Dispute or remedy will be decided by a court of competent jurisdiction, and the parties agree to submit to the personal jurisdiction of that court as specified in Section 15 (Governing Law & Jurisdiction).

Arbitration Award: The arbitrator’s decision will be in writing and provide the reasons for the award unless the parties agree otherwise. The arbitrator can award any remedies that a court could award, consistent with the limitations in these Terms. The arbitration award will be final and binding, and judgment on the award may be entered in any court with jurisdiction.

Fees: Each party will pay its own attorneys’ fees and costs, unless a law says the prevailing party is entitled to recover fees and costs (for example, under some consumer protection laws or intellectual property laws, the winner can recover legal fees). The costs of the arbitration forum (e.g., filing fees and arbitrator fees) will be allocated per the European Court of Arbitration rules, or as agreed by the parties. However, if you are a consumer and the cost of arbitration is a barrier to you, we will consider a reasonable request to pay a portion of your share of the arbitration fees, to ensure the arbitration agreement is not prohibitive.

By agreeing to arbitration, both parties are waiving their right to a trial by jury or to participate in a class action or representative action for the disputes covered by this arbitration agreement.

This Section 16 will survive any termination of your account or the Services or these Terms.

17. Corrections

There may occasionally be information on our Services that contains typographical errors, inaccuracies, or omissions (including, for example, descriptions, pricing, availability, or other information). We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information on the Services at any time, without prior notice.

We undertake no obligation to update, amend, or clarify information in the Services, except as required by law. No specified update or refresh date applied in the Services (or communicated to you) should be taken to indicate that all information in the Services has been modified or updated.

18. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES (INCLUDING OUR WEBSITE, APP, AND CONTENT) IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF. This includes, without limitation:

Implied Warranties: We specifically disclaim any and all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Services will meet your requirements or achieve any intended results, or that the operation of the Services will be uninterrupted, error-free, or secure.
No Guarantee of Accuracy: We do not warrant or represent that the content on our Services is accurate, complete, or up-to-date. While we strive for accuracy, there may be occasional errors or omissions.
Use at Your Own Risk: You understand that you download or otherwise obtain content or services through our Services at your own discretion and risk. You are solely responsible for any damage to your device or loss of data that results from the download or use of any such content.

Third-Party Content: We assume no liability or responsibility for any content of third parties that may be linked or integrated with our Services. This includes:
(1) Errors or Inaccuracies in Content: We are not liable for any mistakes or inaccuracies in content or materials on the Services or in third-party links.
(2) Personal Injury or Property Damage: We are not responsible for any personal injury or property damage resulting from your access to or use of the Services. This means, for example, we aren’t liable if our App or website somehow causes damage to your device or any physical harm (though it’s hard to imagine our audiobook app doing so!).
(3) Unauthorized Access: We are not liable for any unauthorized access to or use of our servers and/or any personal or financial information stored therein. While we implement security measures, we can’t guarantee absolute security, and thus we can’t be responsible for breaches beyond our control.
(4) Interruption of Service: We are not responsible for any interruption or cessation of transmission to or from the Services. If the Services become unavailable or your connection is interrupted, we aren’t liable for any consequences of that disruption.
(5) Viruses or Malicious Code: We are not responsible for any bugs, viruses, Trojan horses, or similar malware that might be transmitted through the Services by any third party. We will take reasonable precautions, but any resulting damage or data loss on your end is not our liability.
(6) Errors and Omissions: We are not liable for any errors or omissions in any content or materials, or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Services.
Third-Party Offers: We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services, any hyperlinked website, or any website or mobile application featured in any banner or other advertising on our Services. If you deal with a third-party vendor (for example, an advertiser or a partner promotion you learn about through Aventu), that transaction is solely between you and that third party. We are not responsible for monitoring any such third-party transactions, and you should exercise appropriate caution and judgment in any third-party dealings.

Some jurisdictions do not allow the exclusion of or limitations on certain warranties. If the laws applicable to you do not allow the exclusion of certain warranties as set forth above, those exclusions may not apply to you. In such case, the exclusions will apply to the maximum extent permitted by the laws of your jurisdiction.

19. Limitations of Liability

To the extent permitted by law, in no event will we (or our directors, employees, or agents) be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, lost revenue, loss of data, or other damages arising from your use of (or inability to use) the Services. This applies even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total liability to you for any claim arising out of or relating to these Services or these Terms, regardless of the form of the action, will at all times be limited to the amount you have paid to us (if any) in the last six (6) months prior to the event giving rise to liability. If you have not paid anything to us (for example, using a free service), then our liability is limited to the greatest extent allowed by law (which may be zero).

This means, for example: if you have paid €50 for a subscription in the last six months, and you sue us for some reason, our liability will not exceed €50 (unless local law dictates a higher minimum).

Exceptions: We do not seek to exclude or limit liability for damages that cannot be excluded under law. For instance, in some countries, we cannot limit liability for death or personal injury caused by our negligence, or for our intentional misconduct or gross negligence. Also, the above limitations may not apply if you are in a jurisdiction that does not allow the exclusion or limitation of incidental or consequential damages. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

If you are a consumer in the EU/UK, the above limitation may not apply to claims under certain consumer protection laws. Your statutory rights (including to potentially claim certain types of damages) are not affected if the law does not allow it.

By using the Services, you acknowledge that the limitations of liability set out here are a reasonable allocation of risk and are a fundamental part of the agreement between you and us. Without these limitations, we would not be able to provide the Services to you, or we would have to charge more for them.

20. Indemnification

You agree to defend, indemnify, and hold harmless Aventu.io (and SEASON3 GROUP OÜ), including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees (collectively, the “Indemnified Parties”), from and against any loss, damage, liability, claim, or demand (including reasonable attorneys’ fees and expenses) made by any third party due to or arising out of:

Your Use of the Services: Any use or misuse of the Services by you that causes harm or loss to someone else (or violates someone else’s rights).
Your Breach of These Terms: Your violation of these Terms or any agreement incorporated by reference. For example, if you violate the Prohibited Activities section and it results in a claim against us, you agree to indemnify us.
Your Violation of Any Rights: Your violation of another person’s rights, including but not limited to intellectual property rights or privacy rights. For instance, if you post content that infringes someone’s copyright and we are sued because of it, you will indemnify us.
User-Generated Content: Any content or information you post or transmit through the Services (including any Contributions) that results in a claim against us. (While currently users can’t post public content, this covers any scenario where your provided content, like feedback or suggestions or future social features, causes liability).
Harmful Acts Toward Others: Any overt harmful act you commit toward another user of the Services. For example, if you defraud another user or harass another user and that user brings a claim against us as a facilitator of the platform, you would indemnify us for that.

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully in defending such claims. This means we can choose to handle the defense of a claim ourselves (likely through our own lawyers), and if we do, you will still be on the hook for the costs if it’s a claim you agreed to indemnify.

You agree not to settle any such matter without the prior written consent of Aventu. We will make reasonable efforts to notify you of any claim, action, or proceeding brought by a third party for which we seek indemnification from you as soon as we become aware of it.

This indemnity obligation will survive these Terms and your use of the Services. (Even if you stop using the Services, if a claim later arises from your use, this indemnity still applies.)

21. User Data

We maintain and process data that you transmit to the Services in order to provide the Services and ensure their performance. This includes data related to your use of the Services. While we perform regular backups and employ measures to protect data (as described in our Data Security section), you remain responsible for maintaining your own backup copies of any data you consider important.

By using the Services, you acknowledge and agree that:

We may store or archive data you have provided or generated in using the Services (for example, your account information, preferences, and any progress within the app). This is done to manage and improve the performance of the Services. It also includes data you may have uploaded, if any (like user-generated content or profile information).
Although we have routine data backup procedures, there is still a possibility of data loss or corruption (due to unforeseen issues like software bugs, cyber-attacks, hardware failures, etc.). We do not guarantee that any content or data you post, upload, or transmit on the Services will be completely secure from loss or corruption.
No Liability for Data Loss: You agree that Aventu shall not be liable to you for any loss or corruption of any data, and you hereby waive any right of action against us arising from any such loss or corruption. This means if your data is lost, accidentally deleted, or becomes corrupted, you will not hold us responsible, provided we have not acted in bad faith or with gross negligence.

We strongly encourage you to keep your own copies of any important information. For example, if you cherish certain information about your usage (like a list of stories your child has listened to) and our Services do not provide an export or history, you might want to record those separately.

This section is not intended to limit our obligations under GDPR/UK GDPR regarding personal data. We will continue to protect personal data as described in our Privacy section. However, it serves as a disclaimer that, from a contractual standpoint, you won’t seek damages from us in the event of purely economic loss due to data issues under normal circumstances.

22. Electronic Communications, Transactions, and Signatures

When you use our Services or send emails to us, you are communicating with us electronically. You consent to receive electronic communications from us (for example, via email or by postings on our website or through the App). You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically (via email or on the Services) satisfy any legal requirement that such communication be in writing.

By using the Services, you also agree to the use of electronic signatures and records. Specifically:

Electronic Signatures: You consent to the use of electronic signatures and acknowledge our reliance on any forms of electronic consent or signatures that you provide. For instance, clicking a “I Agree” button or checking a box can be as binding as a physical signature.
Electronic Contracts: You agree that any agreements formed electronically (such as when you accept these Terms by using the Services, or when you conduct transactions within the app) have the same force and effect as agreements signed in ink.
Electronic Records: You agree that all records related to transactions and your relationship with us can be stored and maintained electronically by us, and that you will not contest the admissibility or enforceability of the Service’s electronic records in any proceeding arising out of these Terms.

You hereby waive any rights or requirements under any statutes, regulations, or other laws in any jurisdiction that require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted by applicable law.

This means, for example, you won’t claim that our contract isn’t valid because it wasn’t signed on paper, or that you didn’t receive information because it was delivered electronically.

23. California Users and Residents

This section applies to you if you are a user of our Services and a resident of the State of California (USA):

If you have a complaint regarding our Services or desire further information on use of the Services, you may reach out to us directly at privacy@aventu.io. We endeavor to resolve any user concerns efficiently and to your satisfaction.

Should you wish to escalate an issue or if it remains unresolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. California law requires us to inform you that you can contact this department in writing or by phone at:

Address: 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, USA
Telephone: +1 (800) 952-5210 or +1 (916) 445-1254

This unit is available to assist you in resolving complaints or providing additional information about rights and obligations concerning service providers.

Additionally, California residents have certain rights under the California Consumer Privacy Act (CCPA) and other laws, such as the “Shine the Light” law. For details on how we comply with those laws and what your rights are (like the right to know, delete, or opt-out of sale of personal info under CCPA), please refer to our Privacy Policy or contact us. (As of the latest update, we do not sell personal data, and our focus is on GDPR compliance, but we aim to honor applicable privacy rights for all users.)

This section does not limit other rights you may have under California law.

24. Miscellaneous

These Terms and any policies or operating rules that we post on the Services (or provide to you in connection with the Services) constitute the entire agreement and understanding between you and us regarding your use of the Services. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us regarding the Services.

No Waiver: Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of that right or provision. In other words, if we don’t immediately act on a breach by you or enforce some provision, it doesn’t mean we are giving up that right or agreeing not to enforce it in the future.

Severability: If any provision of these Terms (or part of a provision) is found to be unlawful, void, or unenforceable, that provision or part will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions. The remainder of the Terms will remain in full effect.

Assignment: We may assign or transfer some or all of our rights and obligations under these Terms to others at any time (for example, if we undergo a merger, acquisition, or sale of assets, or by operation of law). You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Any attempted assignment by you in violation of this provision is void.

Force Majeure: We will not be liable or responsible for any failure to perform, or any delay in performance of, any of our obligations under these Terms that is caused by any act or condition beyond our reasonable control. This includes, but is not limited to, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat, war (declared or not), fire, explosion, storm, flood, earthquake, epidemic or pandemic, natural disaster, failure of telecommunications networks, or acts of government.

Relationship: Nothing in these Terms will be construed as creating a joint venture, partnership, employment, or agency relationship between you and us. Both parties are independent contractors. You have no authority to bind Aventu or act on our behalf, and vice versa.

Interpretation: These Terms shall not be interpreted against the party that drafted them. In other words, just because we wrote these Terms (with the aim of clarity and fairness) does not mean that any ambiguities will be automatically resolved in your favor. Both parties had the opportunity to review and negotiate these Terms (even if in practice we set them and you agreed by using the service).

Headings: Section headings (like “Miscellaneous” or “Privacy and Data Protection”) are included for convenience only and will not limit or affect the interpretation of the Terms.

Language: These Terms are written in English. If we provide a translation in another language, it is for convenience, and the English version will prevail in case of any conflict or discrepancy in meaning.

By using the Services, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.

25. Contact Us

If you have any questions, comments, or concerns about these Terms or the Services, or if you need to resolve an issue or receive further information regarding use of the Services, you may contact us using the information below:

aventu.io (SEASON3 GROUP OÜ)
Ahtri tn 12,
10151 Tallinn
Estonia

Phone: (+43) 690 10282981
Email: privacy@aventu.io

For privacy-specific inquiries or to exercise your data protection rights, please include the subject “Privacy Request” in your communication.

We will do our best to respond promptly to all legitimate inquiries.

© 2025 Aventu. All rights reserved. These Terms and Conditions are effective as of the “Last updated” date stated above. Your continued use of the Services signifies your acceptance of these Terms. Thank you for reading, and happy adventuring with aventu!